[Closed] 'Remember Me' button not working

**shaae_26** · #1 September 10th, 2021, 10:14 AM

This has been a reacurring problem for over a month now, but whenever i log in on my home computer, the 'remember me' button doesn't work. I always turn it on, but I'm logged out anyway. This doesn't happen when I'm at school though (like RN), which is why its so weird.

**plum** · #2 September 10th, 2021, 10:30 AM

Hey there, @Snakebite13 !

So "remember me" works by saving the login data to your browser. Meaning on that PC it should have, like, a "book" for example of logins for different websites somewhere in the browser settings. If you were to look at it, you'd see a list of websites you log into and the usernames you use for each one, as well as passwords (these are still censored/won't show up as words). This is how websites see "Oh, this user has an account here" and your browser is able to autofill the information for you!

If there's a problem with the "remember me" function then it may be with your browser. Maybe it's refusing to store the information, or there's an extra step that you don't notice. I know that mine (Firefox) has an extra step when I hit "remember me" or log in. A little window pops up around the top with the username and password and it asks me if I want to save it or not. And if I don't click save on THAT, it won't.

**shaae_26** · #3 September 10th, 2021, 06:29 PM

Quote:

Originally Posted by implimm

Hey there, @Snakebite13 !

So "remember me" works by saving the login data to your browser. Meaning on that PC it should have, like, a "book" for example of logins for different websites somewhere in the browser settings. If you were to look at it, you'd see a list of websites you log into and the usernames you use for each one, as well as passwords (these are still censored/won't show up as words). This is how websites see "Oh, this user has an account here" and your browser is able to autofill the information for you!

If there's a problem with the "remember me" function then it may be with your browser. Maybe it's refusing to store the information, or there's an extra step that you don't notice. I know that mine (Firefox) has an extra step when I hit "remember me" or log in. A little window pops up around the top with the username and password and it asks me if I want to save it or not. And if I don't click save on THAT, it won't.

Thats not what I mean, let me show a picture

**shaae_26** · #4 September 10th, 2021, 06:31 PM

( @implimm )

That button doesn't work

**plum** · #5 September 10th, 2021, 10:27 PM

Yup!! The checkbox is checked, and you log in.
However, the website can only do so much.
What it's really doing when you tell WCO to remember you is it's telling your internet browser "Hey, user wants to save this information. Store this for the next time the user visits this website."

So, the browser will USUALLY say "Okay, I'll store this login information in my pocket and give it to you when the user comes back." That way YOU don't have to re-enter it.

However, sometimes the browser might have an extra step, or maybe even those settings turned off. I'm not a wizard but I can look further into it if need be! But the extra step I mentioned is like the browser saying: "Sure, but before I put user's login info into my pocket, are you sure you want me to take it?" And if you don't tell it YES you DO, then it won't!

I use Firefox on my desktop, and it asks me if I'm sure it wants me to save my login info. What browser do you use at home?
@Snakebite13

**shaae_26** · #6 September 11th, 2021, 05:05 AM

Quote:

Originally Posted by implimm

Yup!! The checkbox is checked, and you log in.
However, the website can only do so much.
What it's really doing when you tell WCO to remember you is it's telling your internet browser "Hey, user wants to save this information. Store this for the next time the user visits this website."

So, the browser will USUALLY say "Okay, I'll store this login information in my pocket and give it to you when the user comes back." That way YOU don't have to re-enter it.

However, sometimes the browser might have an extra step, or maybe even those settings turned off. I'm not a wizard but I can look further into it if need be! But the extra step I mentioned is like the browser saying: "Sure, but before I put user's login info into my pocket, are you sure you want me to take it?" And if you don't tell it YES you DO, then it won't!

I use Firefox on my desktop, and it asks me if I'm sure it wants me to save my login info. What browser do you use at home?
@Snakebite13

Chrome, I use it at school too though..

Maybe it's becuse I still have all my old logins (with my past usernames, ex Sky13, LostHuman, etc) saved? It could be backed up?